Cherry reports that in a recession economy the temptation to lower price can be hard to resist. Salespeople need to establish themselves as confident value selling experts. By steering customers toward value versus price alone (value selling,) sales pros become a true solution-maker for their customers. The article further focuses on specific questioning and discussion techniques to achieve this goal.
Featured article excerpt:
Value Selling: Getting Customers to Buy at a Higher Price
by Paul Cherry
Value selling is an important sales technique that relies on building on the inherent value of a product or service. Because customers often use price as the dominant factor in a sales negotiation, sales pros need to demonstrate that sometimes the higher price is actually a better solution -- a higher value.
I know a long-married couple, Sam and Sarah, who have very different takes on value. Growing up wealthy, Sarah could afford to buy expensive, well-made shoes that would last for years....
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About Performance Based Results
PBR is a sales training and leadership development firm located in the Philadelphia metropolitan area. It specializes in customized on-site training workshops that emphasize questioning techniques that enable participants to improve customer relationships, increase sales quotas, qualify new prospects, and become better leaders. Custom webinar training and one-on-one coaching are also available. PBR has helped over 1,200 organizations in every major industry ranging from small family-owned companies to leading Fortune 500 corporations. CONTACT:
Paul Cherry, 302-478-4443, cherry@pbresults.com