as its lead story in the July 5th edition.
In the article, Cherry states some managers take the path of least resistance, preferring to put up with mediocre performance rather than make waves with employees who are not giving their all. Cherry further shows managers how to talk with their people and listen to
so they can help their employees perform above and beyond their job descriptions.
Featured article excerpt:
Think You Know What Your Employees Want?
by Paul Cherry
Her name was Cindy, but around the office, she was better known as "Solitaire Cindy." Whenever I walked by her desk, the Solitaire screen on her PC was running--and it wasn't a screensaver. Frankly, it bugged me; why should Solitaire Cindy game her day away while I busted my hump in my job, along with our fellow employees? I asked her manager how she felt about that. She sighed, "For what we pay Cindy, she does a decent job, so she's earned the right to futz around." I even talked with Cindy...
Read the entire article here.
About Performance Based Results
PBR is a sales training, sales management training and sales coaching firm located in the Philadelphia metropolitan area. It specializes in customized on-site training workshops that emphasize innovative sales questioning techniques that enable participants to improve customer relationships, increase sales quotas, qualify new prospects, and become better managers. Teleconference training and individual sales and sales manager coaching are also available. PBR has helped over 1,200 organizations in every major industry ranging from small family-owned companies to leading Fortune 500 corporations. CONTACT:
Paul Cherry, 302-478-4443, cherry@pbresults.com for a free consultation.