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Sales Training & Leadership Development |
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Recent Sales ArticlesCustomer Relations
How will you get your sales customers to increase sales in 2009? The answer is for them to ask the right sales questions.
The pressure is on for increasing customer sales in the new ... Read Article.
The idea that customer satisfaction equals client loyalty is a myth. Client loyalty in selling relies on a combination of customer engagement and honest selling. Take a look at the following ... Read Article.
I know a neighborhood hardware store where they never have sales. They don’t offer frequent-buyer cards, easy credit terms, or free coffee and doughnuts on Saturday mornings. The shelves are ... Read Article.
A recent study from the Gallup Organization has some alarming implications for salespeople: Researchers found that customer satisfaction does nothing to boost repeat sales.
The study... Read Article.
Sometimes you need to know when to change your marketing and sales strategies. If the market and your clients tell you they are looking for something different than what you’re offering, the ... Read Article.
Patrick Keane took a job selling advertisements on the back of local street maps; the maps on one side, the ads on the other. He began selling the maps door-to-door, hitting 50 businesses a day. Pr... Read Article.
Patrick Keane was a walking study in contrasts. He was a good kid from an upper middle class family, yet he couldn’t seem to stay out of trouble. One of five children whose parents divorced w... Read Article.
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